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An update for Agape drivers

Mario shares an English-language update for Agape drivers.

Mario Sena

New York voices. Real conversations.Read the transcript ↓

From the Agape archive. Offers and regulations discussed reflect the original recording.

[0:00] good afternoon ladies and gentlemen my

[0:02] name is Mario Sena president the

[0:04] president of agape transportation and as

[0:07] i promised before the

[0:09] podcast number two in english this is

[0:12] the promise and this is with delivering

[0:15] so the information we gave on the

[0:17] previous podcast that we could not

[0:20] we didn't have the time to record it in

[0:22] english so we have the english version i

[0:24] will do my best and i hope my best is

[0:27] good enough for you say hello to any uh

[0:31] everybody of you thank you for your

[0:33] services as usual this

[0:35] bro podcast is mainly for

[0:38] uh taxi agape taxi drivers

[0:42] uh so yeah of course anybody can you can

[0:45] share with anybody else but especially

[0:47] for the drivers of agape transportation

[0:50] agape transportation is a taxi company

[0:53] uh located mainly in in new york city

[0:56] and we serve the non-emergency

[0:59] transportation we we take people to uh

[1:03] to and from uh appointments medical

[1:05] appointment that's our specialty

[1:08] and uh it's been we're doing we've been

[1:11] doing that for the last 10 years so this

[1:14] is mario from agave transportation for

[1:16] the grace

[1:18] of god and the president of that

[1:21] beautiful company and we we have some

[1:23] information to give you here in in this

[1:27] beautiful and difficult language called

[1:29] english

[1:30] uh

[1:31] first of all the routing routing the

[1:34] routing you must be remember we assign

[1:37] the jobs in the morning for we have at

[1:39] least about uh i'd say i don't remember

[1:41] the last number about 75 to 80 drivers

[1:44] that take

[1:45] the routing that the preset around in

[1:48] the morning for for qualify for that

[1:50] you must have at least one month one

[1:53] month's working with with agape so the

[1:56] routing is given the the day before

[1:59] and you have to make sure that you check

[2:01] on on on your phone uh

[2:04] yo and then you accept

[2:06] accept the routing once you accept the

[2:09] routing you are responsible for that

[2:11] routing starting sometime for 3 30 in

[2:14] the morning for 4 o'clock so we have

[2:16] jobs and

[2:17] agape transportation from 3 30 in the

[2:20] morning up to maybe 11 11 i mean 11 00

[2:24] p.m so it's almost uh 24 even though we

[2:27] open 24 7

[2:29] for any uh question that members might

[2:32] have one o'clock two o'clock in the

[2:33] morning we do have somebody to answer

[2:36] live to our customer so the routing is

[2:39] given the day before and you should

[2:41] accept it before the 6 p.m i guess in

[2:45] the afternoon

[2:46] so once you get the as i said once you

[2:49] accept the routing you are responsible

[2:51] for that routing

[2:52] uh if you reject a routing

[2:55] uh reject because

[2:57] let me tell you first that we're using

[2:58] an automatic system

[3:00] from the thanks to j limo limus

[3:03] limousines i mean j limo is the the one

[3:06] the the software we used to uh to uh

[3:10] to dispatch and they have given a come

[3:13] up with the idea of uh having a model

[3:16] that

[3:17] do the routing automatically so it's not

[3:20] what human involved that has to be

[3:22] and uh but the routing is is done

[3:25] automatically so sometimes you're gonna

[3:27] have a very good uh route next time you

[3:30] it might not be so great but the the

[3:33] system is uh is programmed

[3:36] that uh from four o'clock in the morning

[3:38] to uh nine in the morning from four to

[3:41] nine you should be able that is a

[3:44] minimum of 135 dollars so you should be

[3:48] able to make 135 from four to

[3:52] two nine minimum so after that you can

[3:55] complete your 300 350 400

[3:58] during the day so that's the one once

[4:00] you have that the

[4:02] the routing you cannot reject it you

[4:04] should now reject if you reject the the

[4:07] routing that day for whatever reason it

[4:10] is once you have accepted

[4:12] then you're going to be taking off the

[4:15] list of routing for one week that's one

[4:18] reason rejecting a call rejecting a a

[4:22] a routing uh it's penalty you have a

[4:26] penalty of one week off the the list for

[4:29] a routing

[4:30] uh

[4:32] for the routing completely you're off

[4:34] for one week now or the reason why you

[4:36] should be you're gonna be taking off the

[4:38] list if you over sleep if you don't

[4:41] awake if you don't get up

[4:44] at on time for the first pick up

[4:46] then you also penalize for one week of

[4:48] the routing one week

[4:50] once uh if you do that three times

[4:53] three times you do that that's the

[4:56] strike three times you punch punch out

[4:59] you will be take out taking you'll be

[5:02] taken out of the routing for forever so

[5:05] three times you reject or oversleep you

[5:09] out there the routing so routing is

[5:11] beautifully because you you go to sleep

[5:14] and you know exactly

[5:16] when to pick up what time and everything

[5:19] is set up for the next day guarantee at

[5:22] least 135 dollars from four to nine

[5:25] that's a minimum sometimes you make more

[5:28] on that routing depending on the route

[5:30] as as i said before the routing could be

[5:32] different sometimes you you you do that

[5:35] in five six jobs sometimes you have to

[5:37] do seven ten jobs to accomplish that but

[5:40] that's uh the system you know

[5:42] automatically made this adjustment so we

[5:45] have not too much to do

[5:47] with the routing anymore so the system

[5:50] do it every day so something else that

[5:53] we cook in here in agape transportation

[5:55] is the

[5:57] uh the limouses is jay limo is adding a

[6:00] feature that we asked a long time ago

[6:02] that the driver is going to be able

[6:04] coming soon the driver is going to be

[6:06] able to see how much

[6:08] exactly how much the check is going to

[6:10] be for the for this wednesday and also

[6:13] the driver will will be able to see how

[6:16] much money they make in that day or up

[6:19] to that day

[6:20] so you're gonna have life on your tablet

[6:23] you go to uh my info on top on the right

[6:27] on on you on your tablet

[6:29] on my info you're gonna see how much is

[6:31] gonna be your check for the last week

[6:33] and how much money you have been making

[6:36] up to that date isn't that beautiful

[6:39] coming soon they finalizing that so that

[6:43] we have no glitch over there but that's

[6:45] something that we requested that and we

[6:47] thought was wonderful for the driver so

[6:50] you're going to be able to see how much

[6:52] you're making

[6:53] uh up to that day at any time on your

[6:56] tablet

[6:57] uh

[6:58] uh another thing that we have what

[7:01] the new accounts we have a couple of

[7:03] news new accounts

[7:05] uh

[7:06] uh one of them called mta the mta and

[7:09] the other accounting doe department of

[7:12] education

[7:13] the mta accessories from the city and

[7:17] doa department of education now the

[7:20] department of education is sending some

[7:22] some kits

[7:24] by car so we have the that availability

[7:28] that they ask us to you know to cover

[7:30] those calls but that's two accounts mta

[7:34] and do8 a very very volatile account

[7:37] those accounts when once you have one of

[7:40] those accounts you should call right

[7:42] away for the customer you should call

[7:44] right away the customer if when you call

[7:47] there is no contact or otherwise

[7:50] you have to notify the base immediately

[7:52] send a text saying no

[7:55] account mta or doh no answer and the the

[8:00] dispatcher will be will cancel that call

[8:03] right away so don't waste

[8:05] time on these two accounts could be a

[8:08] huge volume on that account but it's a

[8:10] little

[8:12] not so safe to make so you have to call

[8:15] them please

[8:17] make sure you don't waste time on this

[8:19] account you send the drive before you

[8:20] cancel of course the base have to cancel

[8:23] you but you you immediately you send

[8:25] that uh

[8:28] uh

[8:29] the the the text saying that uh you have

[8:32] no contact and uh we have no waste or no

[8:35] no waiting no wait on that and that we

[8:38] immediately cancel you from that account

[8:41] mta mta and uh doe department of

[8:46] education i have a great potential so we

[8:49] also have the news that we have a couple

[8:51] of

[8:52] insurance company that nowadays they use

[8:55] us through the through the

[8:57] other uh brokerage and they they uh

[9:00] inquiring

[9:02] about if we can serve them directly

[9:05] without going through the

[9:07] through the brokerage uh we have a

[9:09] conversation with they they checking the

[9:11] legal

[9:12] uh proceedings on this but they they

[9:14] willing to go directly with us without

[9:17] going through any so that we have

[9:19] control over the pricing and we can

[9:22] increase the price for the drivers about

[9:25] that sounds great that that's that's

[9:27] cooking uh two more things this coming

[9:31] november and december this is the

[9:34] awesome awesome gift from agape

[9:37] appreciation from our drivers

[9:39] we november and december remember the

[9:41] base fee the base fee is the dues that

[9:44] we cover that you have to pay uh

[9:47] that we collect from you

[9:49] every week

[9:51] we're going to have a free base fee for

[9:53] two months november and december as a

[9:57] token of appreciation for our drivers

[10:01] besides that of course we're gonna keep

[10:03] having the the turkey on on thanksgiving

[10:06] and we are gonna have also the uh a

[10:09] little bottle bottle of wine

[10:12] for december but november and december

[10:15] there is no base fee

[10:17] write it down pass it through no base

[10:20] fee from any existing driver of any

[10:23] incoming driver

[10:25] uh for uh that come to to agape

[10:28] transportation we have plenty plenty of

[10:31] work actually we we are rejecting jobs

[10:36] literally we rejecting jobs we have so

[10:39] value so any any driver that you could

[10:42] bring here is going to be appreciated

[10:45] and awesome because we can increase our

[10:48] value much much even much more so that's

[10:51] for uh

[10:53] for the bayfi gratis free free base fee

[10:57] so another event that's coming soon

[10:59] january 15 january 15th remember

[11:03] that take take take i mean save the

[11:05] dates january next year the 15th

[11:08] saturday we're going to have we're going

[11:10] to be celebrating our 10th anniversary

[11:12] it's not joe's anniversary agape

[11:15] anniversary but it's going to be a day

[11:18] that we're going to take to recognize

[11:20] some uh some personal some people from

[11:23] the taxi industry to recognize that the

[11:27] one we can you know that we

[11:30] know them

[11:31] and uh that we recognize that they've

[11:33] been long enough in the industry and

[11:34] that and have uh had uh uh serve the the

[11:39] taxi industry and the taxi drivers so

[11:41] we're going to have anniversary

[11:43] recognition

[11:44] for that that's going to be a huge huge

[11:46] event we're going to expect over there

[11:50] over 800 drivers

[11:52] let me tell you from now those incoming

[11:55] that's going to be first come

[11:57] first serve

[11:59] it's going to be it's going to be like

[12:01] that because i know this is going to be

[12:03] advertised all over the places we're

[12:05] going to have all the the vendors all

[12:08] the industry that all the avengers that

[12:11] serve the the taxi industry the

[12:14] brokerage insurance brokers the black

[12:16] car fund we're gonna have lawyers over

[12:19] there that serve the the industry we

[12:22] we're gonna have uh what else we're

[12:24] going to have limouses over there uh

[12:26] explaining the new features and

[12:28] everything we're going to be recognizing

[12:30] limousines also for help the the liberty

[12:33] bases

[12:34] here in washington heights and i mean in

[12:37] in new york new york complete limous is

[12:40] going to be there and uh all the vendors

[12:43] all the car listened are going to be

[12:45] there too carl listen so those vendors

[12:48] going to be there is it going to be a

[12:49] huge huge huge uh event we're gonna have

[12:53] possible some

[12:54] uh

[12:55] uh leaders political leaders from the

[12:58] city also are going to be

[13:01] there 15 january 15th let me tell you

[13:04] something that i haven't said any

[13:07] since uh we have started this but that's

[13:09] going to be in a place called tavern on

[13:12] no it's not towering on the green is uh

[13:16] how you call on the park tavern

[13:20] terrace on the park terrace on the park

[13:23] right there uh by the uh

[13:26] after the chevy stadium on the right is

[13:28] a big building under there with a huge

[13:31] huge parking lot it's gonna be there the

[13:33] elevator uh

[13:35] building across from the

[13:38] from the

[13:39] i guess the park middle middle uh

[13:42] middle park over there after you pass uh

[13:45] laguardia stadium before the i-95 the

[13:49] 495 on the right you see that big

[13:51] building over there on the air that's

[13:53] going to be what the 10th anniversary of

[13:56] agape transportation is going to be huge

[13:59] huge huge i don't want you to miss it ah

[14:03] well you can miss it but

[14:05] let me tell you another

[14:07] uh attraction for that event

[14:09] and that events we're going to be

[14:11] roughly

[14:12] our new card for this year a new car is

[14:16] going to be ruffled in that event our

[14:18] 10th anniversary plus the new car is

[14:21] going to be at i mean roughly a ruffle

[14:24] over there i said free you qualified

[14:26] november and december up to the january

[14:28] 15 is the the day to qualify

[14:31] for this raffle you have to be in

[14:34] to win uh how you win you get your

[14:37] tickets by the value of jobs you respond

[14:40] november and december

[14:42] for every 50 job 5-0

[14:45] every 50 jobs that you complete at agape

[14:48] transportation you eligible for one

[14:50] ticket

[14:51] every 50 jobs

[14:53] every 50 jobs then you have one ticket

[14:56] you can have five six seven ten tickets

[14:59] easily over there for a brand new car

[15:01] and might be a particular

[15:04] uh mark uh

[15:06] brand name of cars we still working on

[15:10] that but he's going to be excited that

[15:13] january 15th if you have any plans for

[15:15] that day just cancel and be ready for

[15:18] january 15 for the 10th anniversary of

[15:20] agra transportation as i say my name is

[15:23] Mario Sena president of the agape

[15:25] transportation

[15:26] a non-emergency transportation

[15:28] established here in new york city for 10

[15:31] years we're becoming the the faster

[15:34] growing company

[15:35] in the united states

[15:38] and of course we we are one of the

[15:40] biggest provider of medicaid and

[15:43] medicare here in the state of new york

[15:46] so

[15:47] you are all welcome i hope uh this uh

[15:51] serve you for information and remember

[15:54] this podcast is not just for drivers

[15:57] this is for

[15:58] imprint entrepreneur entrepreneur guys

[16:01] that drive a taxi professional people

[16:04] that drive a taxi and have a gold and

[16:07] they know what what they want in life

[16:09] it's not just passing by to pay the rent

[16:12] and pay the insurance of the car they

[16:14] have to be concentrated on gold daily

[16:17] gold weekly monthly gold what is it that

[16:21] you let that you want in life

[16:23] god has

[16:24] something big for you but you have to

[16:26] look for it you have to work for it but

[16:28] this is blessing blessing for all of us

[16:31] out there so you have to make the

[16:34] efforts and and look and look at your

[16:37] dreams what is it that you're willing to

[16:39] do

[16:40] for having that that that you want for

[16:42] yourself and for your family

[16:44] may god bless you thank you very much

[16:46] and this is popcast number

[16:49] number two b

[16:51] an english version in english that that

[16:53] i owe you from the last time thank you

[16:55] very much until the next time this is

[16:57] Mario Sena from agape transportation

[17:00] thank you for our engineer danny senna

[17:04] my beloved son and joseph abreu my

[17:07] beloved grandson thank you very much

[17:09] have a great day

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