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Agape currently offers Non-Emergency Medical Transportation (NEMT) for patients who need reliable, on-time service to healthcare appointments.

Coming soon: You’ll also be able to book everyday rides directly through our app, as well as corporate rides through our trusted business partners.

Agape is currently available in New York City (Bronx, Manhattan, Brooklyn, Queens), Westchester, and Long Island. We aim to continue expanding to better serve riders across the region.

Agape was founded by Mario Sena, a professional driver with over 35 years of experience. Built by people who understand what it’s like to be behind the wheel, Agape is grounded in fairness, service, and community impact.

Agape offers transparent pricing, scheduled surge fees, and ensures each ride pays a driver what they deserve. We reinvest in local communities and provide fair pay, respectful service, and reliable transportation-making each ride matter for riders, drivers, and the city.

Safety is a top priority at Agape. All drivers are TLC-licensed, trained, and background-checked, and our vehicles meet strict inspection standards. We also monitor rides in real-time and offer 24/7 live support for any issues on the road.

If something doesn’t feel right, you can contact our 24/7 live support team by phone or through the form on this contact page. We’re here to help resolve any issues quickly and respectfully.

NEMT is a service designed to help individuals get to and from medical appointments when they are not in an emergency situation but still need reliable, safe transportation.

Our NEMT services are available to patients covered by participating healthcare providers, insurance plans, or Medicaid. To find out if your coverage includes Agape, contact your provider directly.

We provide rides to a wide range of medical appointments, including:

Primary care visits
Dialysis
Physical therapy
Chemotherapy
Specialist consultations
Mental health services
Outpatient procedures

Yes, medical transportation should be scheduled in advance, either by your healthcare provider, insurance coordinator, or directly through Agape if private pay. This ensures timely service and coordination.

For scheduling your first ride, please contact MAS at (844) 666-6270 or visit Medanswering.com and specify that you'd like to ride with Agape Transportation. Visit our Medical page for a detailed step-by-step.

If you're arranging a ride that’s not covered by Medicaid or Managed Long Term Care, Providers can utilize Agape Transportation via a private contract. Get in touch with our team to learn more.

To request a return ride, passengers can either use the link provided via text to activate your ride, or call (718) 585-2222 for assistance.

Yes. All Agape drivers who provide NEMT services are TLC-licensed and trained to assist passengers with mobility challenges, ensure comfort, and support riders with care and respect.

Agape has a fleet of wheelchair-accessible vehicles (WAVs), and our drivers are trained to assist passengers who need help getting in and out of the vehicle. Please let us know your needs when scheduling your ride.

In most cases, medical transportation is covered by your insurance provider or healthcare plan, including Medicaid. Check with your provider to confirm your eligibility and coverage.

To get started, you’ll need a TLC-licensed vehicle along with a few personal and vehicle documents. Visit our Driver page for the full list and step-by-step guidance.

We offer 24/7 live support to help you with anything on or off the road—whether it’s a trip issue, tech question, or schedule concern. We also have an in-person Driver Concierge Team available Monday to Friday, 9 AM to 5 PM at our Bronx and Queens offices.

If something comes up while you’re driving, you can reach our 24/7 live support team directly by phone.

You can schedule an appointment to visit our Driver Support Centers, where our team can assist with technical issues, document updates, vehicle registration, and more.

We’ve got you. Whether you're renewing insurance, submitting inspection documents, or registering a new vehicle, our Driver Concierge Team is here to walk you through the process.

Yes. We offer support in English and Spanish to better assist our diverse community of drivers. Let us know your preferred language when reaching out.

We regularly share updates through our social media and email. You can also visit our offices or ask our team for printed resources.